Portfolio
My Work
A selection of projects across content strategy, UX research, and digital service design.
Service Design · Leadership
Gob.pe
Leading a content team on Peru's national government platform, serving 40M+ monthly users.
View case study Content StrategyCoronavirus.pe
Local content strategy during a global health crisis — clear, accurate information for Peruvian citizens.
View case study Content DesignAlerta Contra el Racismo
Designing an inclusive and accessible digital service for reporting racial discrimination.
View case study Conversational DesignDigital Assistant
Conversational content design for a citizen-oriented government chatbot.
View case study UX Research · Service DesignBusiness Licensing
UX research to simplify the municipal business licensing process for citizens.
View case study UX Research · Service DesignSupporting Women Facing GBV
Service design research to improve access to protective measures for women facing gender-based violence.
View case study